Aunir offers a range of contracts for the support of our INGOT® and Specman® Gold software products. The services included in these contracts will give you reassurance that your investment in Near Infrared technology is fully realised. Please email support@aunir.co.uk for further details on our support contracts.
| SUPPORT CONTRACT SUMMARY |
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| UK + Eire | UK + Eire | UK + Eire | Global | ||
| 1 | Phone and Email Support |  |
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| 2 | Remote Assist Scheduling | |
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| 3 | Aunir Client Area Login | |
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| 4 | Data Processing for Calibration Maintenance | |
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| 5 | Software & Calibration Updates | |
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| 6 | Proficiency Scheme | |
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Optional |
| 7 | Free NIR Analysis for Calibration Check | 20 Samples | 40 Samples | 40 Samples | |
| 8 | Discounts on *Routine Reference Analysis | |
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| 9 | On-site Consultancy Discounts | |
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| 10 | Site Visit per Annum | 1 Site Visit | 2 Site Visits |
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| 11 | Breakdown Cover | |
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